FAQ

What is a Giclée print?

Giclée (pronounced Gee’clay) is a French term meaning to spray or squirt, which is how an inkjet printer works. However, it is not the same as a standard desktop inkjet printer, and is much larger, more detailed, and uses high-quality archival inks. Giclée prints can be a little over nine feet wide and are printed on high quality archival papers. Giclée is the best way to produce archival fine art and photography.

What is a “Limited Edition”?

Limited Editions are a more exclusive product. Edition sizes are defined, and once met, the image will never be reproduced again. Our limited editions come numbered and signed by Steve and are accompanied by a certificate of authenticity.

Are custom works available?

Yes, custom works are available upon request. Use the contact form here to request a quote.

Does print come with a certificate of authenticity?

Yes, each print comes with an artist signed certificate, including series name, artist name, year, print size, medium, edition size, and edition number.

How do you ship your orders?

Orders within the United States are shipped by US Postal Service, United Parcel Service, or Federal Express.

How will my artwork arrive?

Our rolled canvas giclées are bagged in plastic and shipped in a tube. We take special care of packing it to make sure it arrives safely without issue.

How long will it take to receive my order?

Depending on the item you order, it will take between 1 to 2 business days to process. Shipping times will vary according to your location.  These are the estimated travel times using USPS.

West Coast – 1-3 business days

Central US – 3-4 business days

East Coast – 4-5 business days

Do you ship internationally?

We want everyone to be able to enjoy Steve’s art.  While there’s not an international shipping option on the site, you can email us with the items you wish to purchase.  We will respond to you with a shipping quote and will assist you in completing your purchase.

What is your return policy?

We want you to be completely satisfied with your order. If, for any reason, you are not completely satisfied, we will gladly accept the return of undamaged merchandise, so long as it is returned within thirty (30) days from the original ship date. In order to receive a full refund, the item must be in new, unused, undamaged condition, and packaged carefully. If returned item is received in a condition other than new and unused, we may not authorize your return or exchange. We do not refund shipping costs unless there was a processing error on our behalf.

If you received a defective item, please notify us within five (5) business days, via email at steve@vintagemotorcycleart.com, of your receipt of the item to qualify for a return or exchange. The return of the defective item must be postmarked within fifteen (15) days of receipt. If you fail to provide us with prompt notification, we may not authorize your return or exchange.

To initiate a return, please email us at steve@vintagemotorcycleart.com. We will issue you a return authorization number and provide you with an address to send the items to.  Pack your item(s) in the original shipping box, if possible, and return it to us using the delivery service of your choice. Include a copy of the original invoice. We are not responsible for lost or damaged packages. We will notify you via e-mail once your return has been received and processed.

What if my order was damaged during shipping?

If your order is damaged in transit, please keep the packaging and its contents and contact us immediately. We will ship a new package to you at no charge. If the package is lost during transit, we will ship a new product to you immediately.

How long will my artwork last?

All of our illustrations are printed on a UV resistant white poly-cotton blend canvas specifically designed for high-end fine art. When treated as instructed, our materials have been tested to last up to 100 years.

How should I care for my artwork?

Your artwork should be treated as you would any piece of fine art. Do not position where it will be near direct sunlight or moisture like a bathroom. Do not try to clean with water, glass cleaner, or any other liquids. Use a soft dust brush to gently remove dust only when needed.